Displaying in device management but not in

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frzferoz Posts 3 Registration date Wednesday June 24, 2015 Status Member Last seen June 24, 2015 - Jun 24, 2015 at 08:04 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jun 25, 2015 at 02:36 AM
Hello,
i have a westren digitals hard disk of 1tb.
the hdd is displayig in device management but could not open in the drive. i have 600gb important data.
pls provide a solution and best process to recover the data.



2 responses

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 24, 2015 at 08:06 AM
what about disk management?
Right click on computer icon on desktop--> manage-->disk management,
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frzferoz Posts 3 Registration date Wednesday June 24, 2015 Status Member Last seen June 24, 2015
Jun 24, 2015 at 08:20 AM
sorry sir,
its not visible in disk management too.
pls help me with other possible solutions.
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892 > frzferoz Posts 3 Registration date Wednesday June 24, 2015 Status Member Last seen June 24, 2015
Jun 24, 2015 at 08:26 AM
ok by connecting your hard disk to your computer restart your pc and press Del or F2 or F12 key according to your manufacturer and enter into BIOS there try to see your Hard disk that is not recognized by your pc!
post back!
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frzferoz Posts 3 Registration date Wednesday June 24, 2015 Status Member Last seen June 24, 2015 > Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016
Jun 24, 2015 at 09:51 AM
sir,
i have gone through the process given by you.And the hdd is visible in the BIOS option.
sorry for my late mentioning sir...my hdd is secured with a password and its not asking any popup to open it by entering password.a popup should be shown but its not showing now.
pls help me in opening without loss of data.
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 25, 2015 at 12:47 AM
If it is SATA hard disk and you know in which sata port it is connected just in BIOS check for option whether the hard disk is set as off mode instead of on, as you did not provide any info about your pc specs i dont know how to guide you!
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jun 25, 2015 at 02:36 AM
Hi frzferoz,

Did you use a specific tool to set the hard drive's password. If the drive is visible in BIOS and in Device Manager, there is a chance that the drive is working normally. Most probably, the issue is with the password. Since you have valuable data on the drive, try using a Linux Live CD in order to access your files. If you manage to back it up, I recommend you to format the hard drive, using the Diskpart command from the Command Prompt. I leave you more details below:
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-vista/cc766465(v=ws.10)?redirectedfrom=MSDN

Hope this helps
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