Downloaded Explorer 8 and now it won't open Solved/Closed

Question

Hello,
 I downloaded explorer 8 and now it will not open.  I get a blank white screen and the Explorer message pop-up stating:  "Internet Explorer has encountered a problem and needs to close".

I have tried to restore my computer to an earilier date, but am having no success there either.


The porblem is not on the computer that I am writting this message on.  You probably know that since I cannot access the internet on the  computer I am having a problem with.
Can you help me?

timeman76 · Accepted Answer

hi,
uninstall IE 8, download IE 7 and install it on the computer.
this should work.

WPG Dude · Answer

I downloaded IE 8, it wont launch, starts toload then nothing pops up and the loading stops.
Tried to uninstall, not in the program list or the update list.  Each time I use windows update it tells me a greater/newer verison is already installed and it fails, if I refresh the available updates IE 8 still appears but it will not install, always says a newer version was found.  I did get Opera and try registry edits and command prompt solutions and still, nothing is working.   All I can say is this blows... I can't beleive an update downloaded using and MS tool for an MS O/S could cause such problems.

I wish there was more competition in the home based OS market, they'd have to get their shit together.

LittleHelp · Answer

I also did the Windows Update and now cannot not open IE by clicking on the icon. But if I right click and Open as Administrator, it will open. This is annoying but at least it gave me the opportunity to post this.

harleyblues · Answer

Yesterday I updated widows 8 also.. my computer wont let me delete words? if I type. I cannot access websites. I cannot download mccafee I did system restore to a week ago and I still get the plain windows exp. window. The reason I am able to post now is thru forefox   what is going on I checked my computer it says I dont have the windows 8 in add deleted programs.. what do we do now!!!!!!! this really ticks me off!!~

chester12 · Answer

Hi,
   I had the same problems.  Internet explorer 8 would open at all.  So I found out that one program in the computer made the Internet 8 not open.  This program was System mechanics.  Maybe you have this program, if so unistall it and re-open your internet 8.  Maybe this will work, if not you have to find the program that gives you this problem.    (In your Windows system exploration.)
                                Good luck

chester12 · Answer

Hi Jack,

    Well you seem to have more problems than me with your ie 8.   What I can say is that you can call  for support with a Microsoft technicien  at this number:  1-800-936-8479.  It is a free service until December 31, 2009.  It is for everyone that has a problem with ie 8.  The hours that you can call is Monday-Friday 5:00 a.m.-9:00 p.m ,
Saturday- Sunday 6:00 A.M - 03:00 p.m.  (North America hours).
                                 Good luck to everyone

janejetson68 · Answer

after I downloaded IE8 I was able to open it and everything would load but I wasnt able to click on any links or deven tab down to try to type something in. so I found this website and I went into my Windows Update  and at the bottom of the page in the left hand corner I clicked on installed updates. then I clicked on uninstall a program and found IE8 and restarted my computer. it reconfigured everything and now everything is good. I have vista. not sure what to do if you have xp but i'm sure its pretty simular. Hope this helps. it surely helped me with all your guys info. some people just had a hard time being able to uninstall internet explorer 8 so I thought id add a step by step break down for you all...

reise · Answer

I have the same problem, did anyone found a real solution to this problem?
At least a way to make ie return an error of waht is the problem?

Jack · Answer

I finally got it solved (with microsofts help).  Even though I had run the unistal on IE8 it did not completely remove the program.  There was a directory for IE8 with a text file under "spunist".  I did a "save as" it to the desktop as a .bat file and then ran it.  All of IE8 was removed then and I reverted to IE7 with all my old settings.  So far everything is working OK.  I'm working off my memory, we checked several things while I was on the phone, but those are the only real actions that I had to take to clean it up.  Good luck.

Stephen · Answer

I had the same issue where I installed IE 8 and when I clicked Open or double clicked the icon I got the hourglass for a second and then nothing happened. I tried all the instructions to reset, etc. Nothing worked. I had System Mechanic 6 installed. Solution - I upgraded to System Mechanic 9 and installed it (which also uninstalled System mechanic 6). Internet Explorer 8 now opens fine.

DAH · Answer

I also installed Internet Explorer 8 because of a Windows Update process. I could not access the internet - I kept getting a connectivity error message. I could access through other programs like AOL, AIM, Weather Bug, etc. iI was able to successfully uninstall it form "Add/Remove Programs" and YES - Internet Explorer 7 worked fine again. I immediately went back to Fire Fox, newest version and now everything works great.

coopertt · Answer

Had same problem with IE 8. Saw input regarding System mechanic and updating. Not sure problem is in System Mechanic it self but when updating system mechanic, it may have picked up some new hits on the registry and known hits in the engine for system mechanic.
I use registry mechanic I was behind in the updates so I updated then before I re-ran registry mechanic I tried IE 8 again the same problem still there unable to start. I then went back to registry mechanic and ran with latest updates and had 481 hits majority dealt with kaspresky I did the clean then exited from registry mechanic.

THEN RAN IE 8, IT I WORKING. 

I think problem is in registry, there is some entry in the registry that is causing IE 8 to hang when trying to access URL's (any web site). Then when getting the latest registry cleaner (what ever one you have chosen) and it is able to clean the value out of the registary then IE 8 runs.

my recomendation is to run the latest version of your registry cleaner before installing IE 8, then run the registry clean again after the install(just to be safe) and then IE 8 will be able to access URL's. It appears the 2 registry cleaners that are known to effectively clean the registary are 1) SYSTEM MECHANIC and 2) REGISTARY MECHANIC.

Good luck hope this helps
Coopertt

MJR · Answer

This happened to me.  What worked for me is, I went to the control panel and opened up install/uninstall. including the updates.  I removed IE8 and restarted the computer. and now I have my browser back.

rushnut · Answer

I had the same problem and could not get to run, I went to control panel and add and remove programs and then add or remove windows components. IE was not checked so I checked it and then it installed it and all seems to be fine.

DBL · Answer

I went nuts trying to get a shortcut for IE8 also. Finally, I did what I should have done first, I went into "default programs" and set Internet Explorer as my default browser, and a shortcut magically appeared. (Now I can go back in and make Firefox the default) Hope this helps !! DBL

ivgal21 · Answer

Pretty much to make it work, because I have the same problem you right click on internet explorer, shortcut or which ever one you want and then click browse without add-ons. It works, I'm using it right now.

Good Luck.

Lorenzo · Answer

I had a similar but slightly different problem. I had installed IE8 several times but I decided to wait until all the bugs were ironed out. I have WindowsXP SP3. I downloaded IE8 but the IE7 icon was not replaced with the IE8 icon.
I would click on the icon and it would flash and not open. I never got a blank screen or an error message. For all intents and purposes IE8 was downloaded and installed with no problem at all. But why wouldn't it open? 
I figured it was because I had not uninstalled IE7 first. I went into add/remove Windows Componants and uninstalled IE7. Still the icon would not open the browser. I finally went into add/remove programs and removed IE8 completely. IE7 is not a bad browser. My email links do not open in Firefox. Maybe if I made Firefox my defauult browser the links in email might start opening in Firefox. When I play around too much I usually get into trouble. I think I will keep IE7 for email links and use Firefox for everything else.

GraceH · Answer

This SAME thing happened to me and now I am stuck without my computer!! They should've put warnings out before you download it! I'm stuck as I can not do ANYTHING in my computer. I've tried factory restore but that for some reason is no longer an option on my computer (I had done it about 5 months ago). Have no clue and no money to fix it :(

GraceH · Answer

Just wanted to add that the only thing my computer will do is pop up after pop up about windows not working/windows restarting/windows encountered a problem...
I can not do anything!!

Betsy Rogers · Answer

Here's what worked for me (also see above by "rushnut, on Oct 22, 2009 2:01:28 pm BST"):

From the Control Panel, select "Add or Remove Programs". On the left side of the Add/Remove Programs window click "Add or Remove Windows Components".  This opens "Windows Components Wizard".  Internet Explorer should be on the list.  Check the box, click "Next", and the progress window should say windows is configuring the component.  Once you click Finish, the Internet Explorer icon should appear on the Start Menu ("All Programs").   I launched from this icon and it definitely opened IE version 8 (even though parts of version 7 are still lurking on my computer and I can't get rid of them even after multiple uninstalls).

After you get Internet Explorer working, I highly recommend you go to Mozilla.com and download FIREFOX!!! 
(and set Firefox as your default browser).  I can't stand IE and all the crap it puts on my computer --  Firefox doesn't do this.  And Firefox doesn't get hit by all those viruses written for IE so it's a lot safer for your computer. 

I only use IE for web sites that are specifically Not compatible with Firefox!

jtg · Answer

c:\WINDOWS\ie8\spuninst\spuninst.exe 

start run and enter that if you want to uninstall IE8 but are unable to do so through add/remove programs

epsiman · Answer

Hi, 
    First of all now you need to remove the previous version and then install the one that you have downloaded,this should work but if it don't ten re download the explorer from another site.
Hope that I helped you , see ya

A GEEK · Answer

CCleaner worked for me.. I just ran the first two cleanup things  (cleanup and registry) and it must have cleaned up bad install files or something because it finally worked after that. I tried everything listed here plus more fixes from Microsoft and such and it just kept coming up for about 2-3 seconds then disappearing. GOOD LUCK :)

eieio · Answer

hey all, try going to Control Panel, Internet Options, Advanced and hit reset, go thru the windows, Close any browser that opens. reopen IE, close. now try to open a link in your email. Hope this works, it did for me with the help from a really cool dude in India. It's 9:00 pm here and 10:00 am there.

Rafiq · Answer

uninstall and reinstall ie8. Make sure it is for your os (i.e 32 bit or 64bit). If it does not work use firefox. It's better and secure.
https://www.computerstar.ca/

Raven · Answer

I can open IE8 but it says I don't have an internet connection no matter what I do and I hate to break it to the person who said to uninstall it..when you go to add/delete there is no option to uninstall..this is crapp so now I can't update stuff cause of IE8 being a retard..Microsolft is dumb and if I could go mac I would but that would make 90% of my games unusable..

tripdaddy · Answer

I have a user that this is happening to also.  I noticed that if I log on as this user IE8 has launch problems.  However if I log on using another account IE8 works fine.  It looks like that user profile is corrupted.

So here is my solution, copy "My Documents", "Favorites", and "Desktop" from the C:documents and Settings\<username> folder to a temp folder on a external drive.  Then delete the user account and the user from C:documents and Settings\

When you logon again it will create a new profile.  Copy the files back to their original location

boytoast · Answer

Add/remove programs and got to windows components and uncheck IE and apply that. On another pc get google chrome by clicking the having trouble link and it will download the installer on your pc.  Save that to a thumb drive and run on the affected pc.  Problem solved. I did it with xp when ie8 would not even open.

what the hell is this · Answer

why will registry mechanic not open from the icon on my desk top

Mayank Nikhar · Answer

Try opening a HTML file. it will automatically open in ie. I sent such a file to my desktop, so that everytime I have to use ie I can just click on the file. Try it. It  worked, atleast for me.

logieo · Answer

1. I have a dell xp.  When I tried to remove the program internet 8  there was no remove option. This is what I did to remove it.   and it was easy. Im not very good with computers so if I can do this so can you.   1.    Click on start     2.   GO to run.  type  this in the open window  Cmd.exe%windir%\i\spuninst\spuninst.exe     3. then click on go. The rest  is real easy   GOOD LUCK!


THis is the web sight I found the answers to my problem at  https://support.microsoft.com/en-us/office/internet-explorer-help-23360e49-9cd3-4dda-ba52-705336cc0de2?ui=en-US&rs=en-001&ad=US#ALTWin5

amar · Answer

my email email box doesn't open fully as before and contains limited items only .
What is the problem?

amar · Answer

my email box does not open fully as before and contains only limited items only.

gill · Answer

i have I mac I need internet explorer ,then I install it after I open it ,this is not opened.and just white page open.how can I open it ,can you tell me.thanks

pota · Answer

Thanks for all the info, I got it to work.

1. Removed IE 8 with Add/Remove Windows Components
2. Ran C Cleaner - Cleaner and Registry (a few times)
3. Control Panel, Internet Options, Advanced and hit reset

It's working fine now.

joe · Answer

It kept saying there is a problem and closing and reopening.  I managed to get it to open in Private Browsing - downloaded Google Chrome and hasta la vista to IE8.

Lexjane · Answer

Hi,
I had the same problem with my browser for like 2 weeks...mostly cause I refused to call Microsoft and stay on the phone for two hours to halfway solve the problem. Anyway, my browser wouldn't open IE8...of course and said that it had encountered a problem and needed to close...after reading most of the posts I found my own solution to add. I couldn't uninstall IE8 through add/remove programs in the control panel. But in the control panel, if you go to "Internet Options" and then click on the Advanced tab at the top... at the bottom of that page it gives you the option to reset internet explorer settings to their default condition...click reset and then do the same on the next page that pops up...and it should work. HOpe that helps everyone who had had a question. If it fouls up again, I'll see if there is a better solution next time I write!

Mary · Answer

After getting a virus and cleaning up my computer, every time I would try to open up IE, I would get an error message that a connection could not be found. Luckily I had Firefox as a back-up and could browse the internet as usual. After being without IE for about a month, I decided to try and solve the problem. I read several suggestions on how to fix it, but none of them worked for me. When I went into my control panel to check my settings, I stumbled across something. This is what I did: control panel, security settings, internet options, advanced settings, reset internet explorer settings. I then was able to open up Internet Explorer 8 without any complications. I was just hoping this information would help someone else. :)

sahu · Answer

hi im using IE6 presently but whenever I download IE8 setup and try to upgrade it unable to upgrade

mukund · Answer

when I double click on internet explorer it will not open and it will creat short cut on every click

krnmc · Answer

i have installed internet explorer 8 but it is coming up error

R0bY > oneloveproductionOLP>(Youtube) · Answer

Hy guys I have problem to whit IE8 I downloaded it , installed it succesfuly , restarted my pc and when I try to run IE8 from my desktop it creates a Shortcut from itself and not opening ...i tryed to run Shorcut to but I waited almost a half a hour cuz my pc nearly blowed up cuz it has used al my pc resources and still not opened ...  
WHAT CAN I DO ? 

PLZ SEND ANSEW TO  

Email Id's removed for  security

THX ALOT !!!!

Downloaded Explorer 8 and now it won't open

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