My laptop internal hdd is not detecting plz help

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shubham24196 Posts 1 Registration date Wednesday July 29, 2015 Status Member Last seen July 29, 2015 - Jul 29, 2015 at 12:23 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jul 29, 2015 at 03:42 AM
hello sir
my acer travelmate isn't detecting its new hard disk
my laptop shows black screen
"media check failure
exiting rom
check cable"
i bought my new hdd few days ago
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jul 29, 2015 at 03:42 AM
Hi Shubham,

Sadly, this error message may indicate a failing hard drive. Sometimes this happens even with new drives. Is the drive recognized by BIOS?
Other possibility is a connectivity issue. Could you confirm that the drive is properly connected? I would remove the drive and check it on another PC, as a secondary drive. If it is not accessible, contact the reseller and get a drive replacement.

Hope this helps
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