My Passport 0740 isn't detecting/
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kferg
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1
Registration date
Tuesday July 28, 2015
Status
Member
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July 28, 2015
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Jul 28, 2015 at 02:37 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jul 29, 2015 at 03:28 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jul 29, 2015 at 03:28 AM
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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
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Member
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February 20, 2017
155
Jul 29, 2015 at 03:28 AM
Jul 29, 2015 at 03:28 AM
Hi Kferg,
I am sorry for any inconvenience caused by this issue. I would recommend you to check the drive on another PC. If there is no change, check if it is visible in Disk Management? Does it have a drive letter and a file format? If the drive does not appear, go back to Device Manager and uninstall the drive. Restart the PC and plug the My Passport back in. The OS should reinstall it. Are there any noises coming from the drive? Can you feel it spinning?
Hope this helps
I am sorry for any inconvenience caused by this issue. I would recommend you to check the drive on another PC. If there is no change, check if it is visible in Disk Management? Does it have a drive letter and a file format? If the drive does not appear, go back to Device Manager and uninstall the drive. Restart the PC and plug the My Passport back in. The OS should reinstall it. Are there any noises coming from the drive? Can you feel it spinning?
Hope this helps