Hard drive not showing up

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kkop - Aug 10, 2015 at 02:56 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Aug 11, 2015 at 03:11 AM
Hello,
My head drive is not showing where I can open the files even though I can hear the sond of the computer which say it's reading . I tried with many different computers and it's still the same ..




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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Aug 11, 2015 at 03:11 AM
Hi kkop,

Could you tell me if this is an external drive? It seems that you can see, but can not open the file on the drive. Is that correct? Go to Disk Management and check if the drive has a file format and a drive letter. I would recommend you to check the drive with another USB cable. Do you have valuable data on the drive? If you do not have, I would recommend you to format the drive.

Hope this helps
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