Toshiba

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I've tried everything to do a factory reset and it's not working. The picture is what it says over and over. Please any suggestions

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What picture?
Posts
5
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Monday August 17, 2015
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August 18, 2015

The one attached
Posts
19532
Registration date
Wednesday October 8, 2008
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June 15, 2019
1,914
That's the point - there is no picture attached