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Restoring back to Windows 8

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BB - Aug 20, 2015 at 03:43 PM
xpcman
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 - Aug 20, 2015 at 04:14 PM
Hello,
I updated to windows 10 and it wouldn't let me access the Internet so I went back to windows 8 and it said it went back to it original processor of 8.1 and it let me log in and then it said log in successful. Then my laptop brought up a black screen where I can move my cursor but I can't do anything.

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xpcman
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Aug 20, 2015 at 04:08 PM
Do you have the Win 8 or 8.1 install Disk. You might need to do a "Repair" from the install disk to restore operation.

We are seeing a fair number of problems with laptop upgrades to Win 10.

Good Luck
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BB
Aug 20, 2015 at 04:09 PM
I don't have a disk or a disk drive on my laptop
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xpcman
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Aug 20, 2015 at 04:14 PM
You are in deep trouble then. Perhaps your only option is a PC repair shop.
There is not a large base of Win 10/Win 8 upgrade problem reports at this point.
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