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piku3715 Posts 1 Registration date Sunday August 23, 2015 Status Member Last seen August 23, 2015 - Aug 23, 2015 at 07:56 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 23, 2015 at 12:44 PM

I have a Dell INSPIRON N4030 laptop which i have used it
for 5 years.Once I was using it,suddenly some sound came and I forcefully shutdown. When I started it is starting ,showing dell icon...but after that it is only black screen appears and cursor. I am using Windows
7 OS and really need help.

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Answer 1 / 1

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 23, 2015 at 12:44 PM

Can you press the PF12 key to start the Dell hardware diagnostics?

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