External harddrive not showing up in my computer
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buffy
-
31 Aug 2015 à 09:29
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 1 Sep 2015 à 02:34
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 1 Sep 2015 à 02:34
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1 response
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
1 Sep 2015 à 02:34
1 Sep 2015 à 02:34
Hi Buffy,
I would start with searching the drive in Disk Management. Is it visible there? Does it have a file format and a drive letter? It should appear with a blue line above the drive. If the drive is not listed there or is not listed correctly, search for it in Device Manager, under USB devices. Uninstall it, restart the PC and plug the device back in. The OS should reinstall the drivers. Check if the issue persists.
Try the external on another PC and with another USB cable. If the drive has a drive letter, try using the chkdsk D: /r command from the Command Prompt, where D should be the drive letter of the drive.
Hope this helps
I would start with searching the drive in Disk Management. Is it visible there? Does it have a file format and a drive letter? It should appear with a blue line above the drive. If the drive is not listed there or is not listed correctly, search for it in Device Manager, under USB devices. Uninstall it, restart the PC and plug the device back in. The OS should reinstall the drivers. Check if the issue persists.
Try the external on another PC and with another USB cable. If the drive has a drive letter, try using the chkdsk D: /r command from the Command Prompt, where D should be the drive letter of the drive.
Hope this helps
