External hard drive showing not accessible
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1 reply
R2D2_WD
Sep 1, 2015 at 03:44 AM
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Sep 1, 2015 at 03:44 AM
Hi Eman15,
So the drive is visible in My Computer and has a drive letter E:\? Search for the drive in Disk Management. Does it appear correctly? Try using the chkdsk E: /r command from the Command Prompt. Have you checked the drive on another PC and with another USB cable.
If you manage to access and copy your data, format the drive and download the drive manufacturer's diagnostic tool from the manufacturer's web page. Do a complete drive scan and check the results.
Hope this helps
So the drive is visible in My Computer and has a drive letter E:\? Search for the drive in Disk Management. Does it appear correctly? Try using the chkdsk E: /r command from the Command Prompt. Have you checked the drive on another PC and with another USB cable.
If you manage to access and copy your data, format the drive and download the drive manufacturer's diagnostic tool from the manufacturer's web page. Do a complete drive scan and check the results.
Hope this helps
Sep 1, 2015 at 06:26 AM