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Laptop does not turn on

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basiczxc Posts 1 Registration date Monday September 14, 2015 Status Member Last seen September 14, 2015 - Sep 14, 2015 at 03:30 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Sep 14, 2015 at 05:44 AM
Hi guys, well i just bought a laptop an Acer z1401-c9jn a month ago, it was working fine when suddenly i turned it on and insert an usb , mouse and charged my phone through usb chord . i pulled my mouse off and it suddenly shut off and i cant turn it on again. i try to put charger on but it doesnt help everytime i try to press and hold the power key the usb port where i pulled my mouse off is working but the 2 other usb port doesnt work i wonder what could be the problem or are they any possible solution . thanks

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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 895
Sep 14, 2015 at 05:44 AM
Did you check in device manager? Did you see any yellow exclamation?
Totally how many ports are in your pc and how many is working now?
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