Toshiba Satellite L300D - 12L

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Hello,

My brother's Toshiba Satellite L300D - 12L laptop does not start, when I press F8 and choose safe mode, it just keep starting [the Logo].
Do not have Recovery disc.

Could you please help me where to buy recovery? [ could not do it from the original Toshiba side as it did not recognize the serial number: 88076097Q ].

Or which shop could fix this please? [ I am writing from Totnes, Devon].

Thank you
Kind Regards
Helen M Khoiova

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47366
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Monday February 1, 2010
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September 1, 2021
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Hi

Have you tried to restore to factory settings?
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