My headphone speakers aren't working Closed

Question

I was going through my downloaded file to delete things to make space for an update. I restarted my computer for the changes to be saved. Since my computer turned on, I didn't have audio yet my computer said I do. It was picking up my headphones but when I tried to play a test tone it said it failed to play test tone. I have a Razor Megalodon and I tried the solution on https://ccm.net/forum/affich-76702-my-speakers-or-headphones-won-t-work but it didn't work for me. Please help.

Computertech · Answer

Do a system restore:

Start-->All programs--> Accessories-->system tools-->system restore.

Select previous restore points where your head phones work good.

Note:  In future please mention your OS and system specs in order to help you better. 

Thanks.

AndogZA · Answer

I have resolved the problem but it know requires me to us 5.1 instead of 7.1

Computertech · Answer

what do you mean by 7.1? Please explain so that it will help someone!

My headphone speakers aren't working

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