Cursor stopped working
Closed
Darlene
-
Nov 10, 2015 at 06:52 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 12, 2015 at 05:14 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 12, 2015 at 05:14 AM
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2 responses
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Nov 10, 2015 at 11:21 AM
Nov 10, 2015 at 11:21 AM
Hello Darlene,
Do you get any error message before the screen goes black? When you get the black screen, can you hear the fan and the hard drive spinning or the laptop shuts down in a while? If you do, then I would suggest the following: Restart your laptop into Safe mode with Command prompt enabled in administrator mode. Once you have done that, enter the following command:
sfc /scannow and press Enter.
Wait for some time for your system to be repaired and then come back here to share the results.
Hope this helps. Cheers.
Do you get any error message before the screen goes black? When you get the black screen, can you hear the fan and the hard drive spinning or the laptop shuts down in a while? If you do, then I would suggest the following: Restart your laptop into Safe mode with Command prompt enabled in administrator mode. Once you have done that, enter the following command:
sfc /scannow and press Enter.
Wait for some time for your system to be repaired and then come back here to share the results.
Hope this helps. Cheers.
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
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Moderator
Last seen
February 15, 2023
11,166
Nov 10, 2015 at 05:05 PM
Nov 10, 2015 at 05:05 PM
Hello Darlene
Perhaps that this How-to will help you "cursing" again:
https://ccm.net/faq/14438-toshiba-satellite-cursor-is-not-responding
Perhaps that this How-to will help you "cursing" again:
https://ccm.net/faq/14438-toshiba-satellite-cursor-is-not-responding
Nov 10, 2015 at 01:49 PM
I do not get any error message and the screen doesn't go blank. The cursor just doesn't perform it's function and it cannot be seen on the screen. This is a windows 10 system.. Thank you so much for your help.
Nov 12, 2015 at 05:14 AM
Probably what Ambucias suggested will help you solve the issue. Please come afterwards to share the results.