Laptop screen not working properly

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Vinz - Nov 27, 2015 at 12:24 AM
 Vinz - Nov 27, 2015 at 01:11 AM
Hello,
I have HP laptop.. When I turn on the laptop my screen goes black.. the cursor is visible.. The screen goes black and the cursor moves normally.. If anyone know the solution please tell me..
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1 response

jazzfisherman Posts 7 Registration date Tuesday November 24, 2015 Status Member Last seen November 27, 2015 3
Nov 27, 2015 at 12:39 AM
Can you reboot your computer in safe mode?
If yes then please try to reboot your computer in safe mode and then do system restore to the back date, when it was working fine it will start working fine.
If you are not sure how to restore your computer here is the link to know more. https://support.microsoft.com/instantanswers/62ed802d-7c8d-35d9-9b82-6cace4b08185
2
Thank you for your reply.. Its working fine.. I removed the battery and holded the power button for few seconds and then inserted the battery back and turned on.. I waited for few minutes..It took around 15 minutes to show the screen..
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