Hi there,I ran into the very same problem but I promise you that even though you are wary of using other programs that might not do what they claim, take my advice ,my friend this is a malware problem which causes everything to freeze,and the arguable task of turning it off and on again to reboot the system. This will solve your problems and take my advice on this one. Download the new version of Spyware cease version 3.5 free and put in the code for the full version that I have >Its valid for over 20 years. SC672-231A4-4CDPB-BINC9 . Glad to be some help. Email me and let me know how it turned out. Harriott_605@hotmail.com Brent.