Previous Topic Next Topic

Connected to the Internet but can't browse ANY website

Closed
kinsoawesomee Posts 2 Registration date Monday 7 December 2015 Status Member Last seen 7 December 2015 - 7 Dec 2015 à 12:57
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 7 Dec 2015 à 18:58
First of all, I'm not good in english. So please bear with me.

My laptop (Windows) works perfectly fine until yesterday. I opened my laptop and there's a popup saying "ipconfig.exe - System Error"

"The program can't start because DNSAPI.dll is missing from your conputer. Try reinstalling the program to fix this problem."

I opened my browser (Google Chrome) but it won't connect to any website so I tried Mozilla Firefox and Internet Explorer and it turned out to be the same.

Already checked the Firewall.
Already tried to Winsock restart.
Nothing has changed.
I desperately need help!

Thank you so much in advance.

1 response

Réponse 1 / 1
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
7 Dec 2015 à 15:53
I suggest you try the following:

The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software.

Download the Microsoft safety Scanner and check if it helps, I am here by providing you the link for the same.

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download
kinsoawesomee Posts 2 Registration date Monday 7 December 2015 Status Member Last seen 7 December 2015
7 Dec 2015 à 17:47
I can't download anything because none of my browsers are working. But thanks anyway.
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
7 Dec 2015 à 18:58
It's possible that you have been infect with malware and to correct the problem you will need to download scanner programs(s) using another computer. There is a new malware attack that uses the DLL you listed. Your anti-virus may have deleted DNSAPI.dll if it became infected. The suggested Microsoft program can detect Trojan programs or missing programs and replace them.

Similar discussions

Internet connected but webpages won't load
Sarah86 -
AS -

32 responses
Connected to the internet but can't browse
Btownhero -
Drazaloth -

25 responses
My ps3 cant connect to my wireless internet
Nano -
Haku -

6 responses
Fixing Your PS3 Network Connection
Rhino -
Drdealy -

216 responses
PlayStation network connection failed
Toni -
jennifer -

48 responses