No internet access

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Meetgill Posts 2 Registration date Saturday January 23, 2016 Status Member Last seen January 24, 2016 - Jan 23, 2016 at 07:53 PM
Meetgill Posts 2 Registration date Saturday January 23, 2016 Status Member Last seen January 24, 2016 - Jan 24, 2016 at 01:56 AM
Hi,
I am unable to connect wifi on my laptop its not connected with any other device. Only power, signal strength light and wan light is "on" in moden. I connected laptop with ethernet cable but unable to open browser page. Even connection says it is connected but same connection have no internet access.
I am using netcomm nf7 modem. I have laptop toshiba with window 7.
Please help me to fix this problem.
Thanks
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 23, 2016 at 08:10 PM
First you should power cycle the modem, that often brings back service. Just unplug it and wait 30 seconds before you restore power.

If that doesn't fix it, I suggest you contact your Internet service provider. They can interrogate the modem and verify that it's working.

Good Luck
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Meetgill Posts 2 Registration date Saturday January 23, 2016 Status Member Last seen January 24, 2016
Jan 24, 2016 at 01:56 AM
I have unplugged the modem but it didn't work.
What could be the reason on not working, n please let mw which light should be blink on modem ?
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