Previous Topic Next Topic

ASUS ZENBOOK UX305LA has no sound

Solved/Closed
leena04 - 17 Feb 2016 à 02:07
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021 - 19 Feb 2016 à 03:33
Hello,

I bought my asus zenbook last week and it came in just yesterday. its barely a day old. I barely touched it yesterday, but today after work, I decided to test out the new laptop and whatnot and the sound doesn't work. I've checked all the sound and volume and it's not on mute or low volume. When I try to run a test to see if the sound works, it said failed to run test. I've tried plugging in my headphones to see if I can hear from it, but there's no sound coming from my headphones either.



Please help!
Related:

1 response

Réponse 1 / 1
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021 149
17 Feb 2016 à 04:10
With this being a new purchase, you should go to the vendor and ask for a refund or replacement. New equipment should just work without you having to make changes to it.
Leena04
17 Feb 2016 à 21:57
I actually called the manufacturer and they helped me fix the problem. Thanks for replying tho :)
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021 149
18 Feb 2016 à 02:59
Could you share the solution in case it helps others (and me) please?
Leena04 > BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021
18 Feb 2016 à 12:25
what they had told me to do was update the sound driver and then restart the computer. I did that and it worked for me after restarting my computer. hope this helps :)
BrianGreen Posts 1005 Registration date Saturday 17 January 2015 Status Moderator Last seen 30 September 2021 149
19 Feb 2016 à 03:33
Superb. Thanks for the feedback. Hopefully this will help others in a similar situation.

Similar discussions

VLC video player suddenly has no sound
Connirae -
diskobiskit -

103 responses
My PS3 has no sound?
tiktak -
YO -

47 responses
Why Is There No Sound?
Sirinda -
JONDZ -

1 response
No Sound
thegunz -
thegunz -

2 responses
No sound from web browser
whaaaa -
pluto -

61 responses