Cant access WD Portable Drive
Solved/Closed
fbjunks
Posts
4
Registration date
Wednesday March 16, 2016
Status
Member
Last seen
March 17, 2016
-
Mar 16, 2016 at 06:02 PM
fbjunks Posts 4 Registration date Wednesday March 16, 2016 Status Member Last seen March 17, 2016 - Mar 17, 2016 at 04:52 PM
fbjunks Posts 4 Registration date Wednesday March 16, 2016 Status Member Last seen March 17, 2016 - Mar 17, 2016 at 04:52 PM
Related:
- Cant access WD Portable Drive
- Wd drive unlock - Guide
- Ms access download - Download - Databases
- Flash drive/card tester - Download - Backup and recovery
- How to access photos on google drive - Guide
- How to access google usa - Guide
3 responses
Boogieman_WD
Posts
275
Registration date
Friday October 10, 2014
Status
Member
Last seen
October 19, 2016
37
Mar 17, 2016 at 04:28 AM
Mar 17, 2016 at 04:28 AM
Hey there, fbjunks.
I'm truly sorry to hear about the problems you're experiencing with your HDD. Do you have any data on that drive which you haven't backed up and you need to recover? Can you hear any strange sounds/noises coming form the HDD when you connect it?
You did pretty well with the troubleshooting so far. I'd also recommend that you try the drive with a different USB cables (preferably shorter than 12"), to see if anything changes.
If you don't have any data which you need to recover, you could download DLG (Data Lifeguard) and run both tests (Quick and Extended), to see what's the situation with the HDD. Here's how to do it: http://products.wdc.com/support/kb.ashx?id=NdhRFe
Hope that helps. Please let me know how it goes.
Boogieman_WD
I'm truly sorry to hear about the problems you're experiencing with your HDD. Do you have any data on that drive which you haven't backed up and you need to recover? Can you hear any strange sounds/noises coming form the HDD when you connect it?
You did pretty well with the troubleshooting so far. I'd also recommend that you try the drive with a different USB cables (preferably shorter than 12"), to see if anything changes.
If you don't have any data which you need to recover, you could download DLG (Data Lifeguard) and run both tests (Quick and Extended), to see what's the situation with the HDD. Here's how to do it: http://products.wdc.com/support/kb.ashx?id=NdhRFe
Hope that helps. Please let me know how it goes.
Boogieman_WD
fbjunks
Posts
4
Registration date
Wednesday March 16, 2016
Status
Member
Last seen
March 17, 2016
Mar 17, 2016 at 01:20 PM
Mar 17, 2016 at 01:20 PM
fbjunks
Posts
4
Registration date
Wednesday March 16, 2016
Status
Member
Last seen
March 17, 2016
Mar 17, 2016 at 04:52 PM
Mar 17, 2016 at 04:52 PM
Wasnt able to work around the issue and after several attempts I ended up zeroing the hard drive.
Lost all of my data but the drive is working perfectly fine
Lost all of my data but the drive is working perfectly fine
Mar 17, 2016 at 01:01 PM
Now the software starts non-responding when connecting the drive.