Don't have my phone number anymore or that alternative email
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Msssa
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8 Apr 2016 à 16:41
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 8 Apr 2016 à 16:49
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 8 Apr 2016 à 16:49
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1 response
Ambucias
Posts
47312
Registration date
Monday 1 February 2010
Status
Moderator
Last seen
28 March 2026
11,166
8 Apr 2016 à 16:49
8 Apr 2016 à 16:49
Sorry but it's impossible for you to prove that you are the legitimate owner of the account and sending you a reset code seems impossible.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.
The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new account.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.
The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new account.
