Previous Topic Next Topic

External Hard drive not showing up on my computer..

Closed
Bebb - Apr 14, 2016 at 10:59 AM
jollym124
Posts
98
Registration date
Wednesday January 21, 2015
Status
Member
Last seen
March 28, 2017
 - Apr 26, 2016 at 06:19 AM
Hello,




My external hard drive is not showing up at my computer for my win 7 laptop
When i go for Disk Management its shows that Disk 1 unknown and not initalize..what should i do? Thank you

2 replies

Answer 1 / 2
KY_WD
Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
 118
Apr 15, 2016 at 05:09 AM
Hello Bebb,

When you click with the right button of your mouse on the hard drive, does it give you the option to initialize the drive and make it online? If it doesn't, try connecting it to another computer with different operating system. Also, you can try different USB ports and a different cable. When connected, can you hear any clicking noise coming out from the drive?
Please, come back with more info regarding the issue that you have.

Have a great weekend.
0
Bebb
Apr 25, 2016 at 08:42 PM
hello..i had been tried such method but still not helping..what i can do now?but thank you for you recommendation..
0
Answer 2 / 2
jollym124
Posts
98
Registration date
Wednesday January 21, 2015
Status
Member
Last seen
March 28, 2017
 22
Apr 26, 2016 at 06:19 AM
Hello Bebb,

Check if the BIOS can recognize the hard disk
0