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External Hard drive not showing up on my computer..

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Bebb - Apr 14, 2016 at 10:59 AM
jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 - Apr 26, 2016 at 06:19 AM
Hello,




My external hard drive is not showing up at my computer for my win 7 laptop
When i go for Disk Management its shows that Disk 1 unknown and not initalize..what should i do? Thank you

2 responses

Answer 1 / 2
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Apr 15, 2016 at 05:09 AM
Hello Bebb,

When you click with the right button of your mouse on the hard drive, does it give you the option to initialize the drive and make it online? If it doesn't, try connecting it to another computer with different operating system. Also, you can try different USB ports and a different cable. When connected, can you hear any clicking noise coming out from the drive?
Please, come back with more info regarding the issue that you have.

Have a great weekend.
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Bebb
Apr 25, 2016 at 08:42 PM
hello..i had been tried such method but still not helping..what i can do now?but thank you for you recommendation..
0
Answer 2 / 2
jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 28
Apr 26, 2016 at 06:19 AM
Hello Bebb,

Check if the BIOS can recognize the hard disk
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