External hard disk detected but not showing in my computer
Closed
jaydip
-
1 May 2016 à 23:34
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 - 4 May 2016 à 06:54
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 - 4 May 2016 à 06:54
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2 responses
Computertech
Posts
3569
Registration date
Friday 6 February 2015
Status
Contributor
Last seen
18 July 2016
893
2 May 2016 à 00:56
2 May 2016 à 00:56
Does it get detected on Device manager? What about disk management?
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
3 May 2016 à 03:01
3 May 2016 à 03:01
Hi Jaydip,
I am sorry for any difficulties, caused by your My Passport drive. I strongly recommend you to check it another PC and with another USB cable. Search for the drive in Disk Management and in Device Manager. If the drive is working fine on another PC, open your Device Manager and uninstall the USB Hubs. Restart the PC, all the controllers should reinstall automatically. Connect the hard drive and try to access it. Do you have important data on the drive?
Hope this helps
I am sorry for any difficulties, caused by your My Passport drive. I strongly recommend you to check it another PC and with another USB cable. Search for the drive in Disk Management and in Device Manager. If the drive is working fine on another PC, open your Device Manager and uninstall the USB Hubs. Restart the PC, all the controllers should reinstall automatically. Connect the hard drive and try to access it. Do you have important data on the drive?
Hope this helps
2 May 2016 à 08:25
3 May 2016 à 10:28
4 May 2016 à 06:54