WD elements (WDBUZG0010BBK-EESN)cannot use this on my TV

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martin - Jun 7, 2016 at 06:16 PM
R2D2_WD
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- Jun 9, 2016 at 02:34 AM
Hello,

I just wanna ask what's wrong with my newly bought external drive (WD elements), (here is my problem, i cannot use this on my TV, my TV doesn't detect all the movies/songs/pictures in my external drive but i can use this on my PC & laptop. my TV can detect this external drive but not the files save on it. ( i.e. movies/songs/photos). Does this device is for PC/laptop usage only? Need help on this problem.

Thank you so much.




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R2D2_WD
Posts
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Registration date
Monday September 1, 2014
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Jun 9, 2016 at 02:34 AM
Hi Martin,

The drive you are using can be used on TVs, consoles, players, etc. Could you please connect the drive to the PC and open Disk Management? Check the drive’s file format. Some TVs read FAT32 file format and it is highly possible that your WD Elements comes preformatted in NTFS. If you have the TV’s manual, check if there is such information there. I would backup all my data and change the file format. There may be some limitations when using FAT32 file format. For example, the file size limitation is 4 GB.

Hope this helps

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