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Internet disconnects everyone a call is made or received

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Pranavps Posts 1 Registration date Tuesday June 21, 2016 Status Member Last seen June 21, 2016 - Jun 21, 2016 at 01:12 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 21, 2016 at 02:40 PM
Hi
I have been witnessing a very strange problem with my internet. I have airtel broadband connection and I have two phones at home with the same number. One is a cordless set and other is an usual telephone. The normal telephone is connected to the convertor along with the modem. Whenever a call is made or received via the cordless phone the internet disconnects .I don't face the same situation when it comes to the other phone. I also tried changing the convertor but even that was of no help. Please help
Thank you

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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jun 21, 2016 at 02:40 PM
are you using a DSL connection and have you installed the filter on the phone?

Have you contacted your phone company and reported the problem?

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