Cannot open Yahoo email, changed mobile number

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Cate - Jul 3, 2016 at 02:29 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 3, 2016 at 04:46 PM
Hi Team,

I badly need your help re-accessing my account. I know my yahoo sign in and my password, the thing is I can't go through since I lost my mobile number linked to my email and I can't also recall if I have recovery email since my account is always signed in through my phone. Thing is, my phone broke plus I changed my number so there's no way for me to open my account from other device. I am so helpless. Your options for recovery isn't helping.

Will appreciate your response.

Regards,
Cate

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,252
Jul 3, 2016 at 04:46 PM
Hello
The solution to your issue is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
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