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Shutting down problem

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zethel Posts 1 Registration date Monday July 18, 2016 Status Member Last seen July 18, 2016 - Jul 18, 2016 at 03:09 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 21, 2016 at 05:44 PM
My problem is that when i try to power on my laptop it just shows me the screen with the loading circle and the words "shutting down" right under. I thought it could resolve by itself so i left it but it continued to do the same thing for hours. Always the same screen. I also tried the day after but there was no difference. I really don't know what the problem may be because the last time i shut down my laptop everything seemed ok ( however it took a little longer than usual).
If you know how to resolve the problem please let me know. Thank you

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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jul 21, 2016 at 05:44 PM
did you try forcing a shutdown by pressing and holding the power button until it shuts down?

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