Shutting down problem [Closed]

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Registration date
Monday July 18, 2016
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July 18, 2016
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19540
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Wednesday October 8, 2008
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June 15, 2019
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My problem is that when i try to power on my laptop it just shows me the screen with the loading circle and the words "shutting down" right under. I thought it could resolve by itself so i left it but it continued to do the same thing for hours. Always the same screen. I also tried the day after but there was no difference. I really don't know what the problem may be because the last time i shut down my laptop everything seemed ok ( however it took a little longer than usual).
If you know how to resolve the problem please let me know. Thank you

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19540
Registration date
Wednesday October 8, 2008
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Contributor
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June 15, 2019
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did you try forcing a shutdown by pressing and holding the power button until it shuts down?

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