Laptop won't charge or turn on
Closed
Vin
-
Jul 27, 2016 at 09:52 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jul 28, 2016 at 10:57 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jul 28, 2016 at 10:57 AM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Jul 28, 2016 at 10:57 AM
Jul 28, 2016 at 10:57 AM
Hello Vin,
If you are not able to start the laptop even when changing the battery and the power cord, probably the issue is within the motherboard itself. You should bring your laptop to a PC technician to test it, but before that, you could take out the hard drive. Please, do so only if your laptop is out of warranty, otherwise, it would void the warranty.
Once you have taken out the HDD, you can connect it as an external hard drive via SATA-USB adapter, you could try to extract the data from it in order to make a backup on different place. If your MB needs replacement, you should reinstall the OS once again when you get the new one.
Best of luck.
Western Digital representative
If you are not able to start the laptop even when changing the battery and the power cord, probably the issue is within the motherboard itself. You should bring your laptop to a PC technician to test it, but before that, you could take out the hard drive. Please, do so only if your laptop is out of warranty, otherwise, it would void the warranty.
Once you have taken out the HDD, you can connect it as an external hard drive via SATA-USB adapter, you could try to extract the data from it in order to make a backup on different place. If your MB needs replacement, you should reinstall the OS once again when you get the new one.
Best of luck.
Western Digital representative
