IPod turns on then goes to a white screen then restarts.

Schuldiner - Aug 3, 2016 at 06:12 PM
 Blocked Profile - Aug 4, 2016 at 05:52 AM
Hello, my iPod 4th gen randomly started resetting one day I have no reason why it was working perfectly fine. When I plug it in it starts up then goes to a white screen and restarts, does this over and over. When I tried to recover it was working then a quarter way through it went to the white screen and reset. I've tried multiple times still same thing, any solution? thanks.


1 response

Blocked Profile
Aug 4, 2016 at 05:52 AM
Hi there!

give this a try.

1. Connect iPod to a computer that has iTunes installed
2. Press and hold the lock and home button - The iPod will restart. Do not let go of the buttons until you see the recovery mode screen (iTunes logo with cable)
3. use iTunes to restore the iPod to factory settings