Acer Aspire E15 laptop Black screen.

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Dacha0323 Posts 1 Registration date Monday 22 August 2016 Status Member Last seen 22 August 2016 - 22 Aug 2016 à 13:16
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 24 Aug 2016 à 08:36
I have an Acer Aspire E15 laptop. The problem is that I let my laptop charge overnight and then this morning the screen is black. The blue lights will come on and I can hear the fan running as well. Sooo I don't know what to do here. I can't take the battery out of this laptop. What should I do ?

1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
24 Aug 2016 à 08:36
Hello Dacha0323,

Does your laptop still have a warranty? If it does, my suggestion is to bring it to a PC company to make the tests. Otherwise, if you open it, you will void its warranty.
If your laptop is out of warranty, you can open it after you have been unplugged the power cord and try to localize the CMOS battery. When you do, pull it out of the motherboard and wait about 5-10 minutes for the electricity to discharge and then plug the CMOS battery back in.

Hope this helps.