IPod Classic won't sync or restore in iTunes [Closed]

- - Latest reply:  Niko - Dec 29, 2016 at 11:52 PM
Hello,

I've been using an iPod classic for the past 3 years and it just suddenly stopped working correctly. Now when I try to connect it to iTunes, it doesn't sync with my library. I get the error message : "The iPod must be restored before synching is possible, however when I try to restore it is says "Cannot restore because the iPod is busy". What should I do ??

See more 

2 replies

Posts
13034
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
October 11, 2019
1538
0
Thank you
If you can, take it to an apple store and pay the genius! You do understand products have life cycles, and Apple may not want you to have it for three years! Ah isn't it great?
0
Thank you
Had the same problem, I reformatted my ipod through my computer and then connected to ipod where it restored it to factory settings, and then it would resync after. I had a lot of music in my iTunes library so it took a while.