Lost Movies in hard drive (external)

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lhadeenkar9
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- Oct 19, 2016 at 01:37 AM
Ambucias
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- Sep 24, 2017 at 05:29 PM
hi guys , i have a problem with my hard drive .. whenever i use it to connect in our TV and watch movie some of the movies gone and it shows a blank file with 0 bytes. How can i find a lost movies ? how to retrieve it? my movies is by folder and one bunch of movies that i love in that folder are all lost :( but the capacity/size of the drive is still the same.
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R2D2_WD
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Oct 19, 2016 at 03:03 AM
Hi lhadeenkar,

Does this problem appear with some part of the movies or with all of those you have watched recently? Please connect the drive to a Windows PC and confirm that there are no hidden files and folders from Folder Options. Another thing you should try is running Command Prompt and using the following command:
attrib -h -r -s /s /d g:\*.*

Replace the letter g with your hard drive’s drive letter.

If the files are still missing, download a data recovery tool and try to recover the most important files. Check the link below for some software suggestions:
https://ccm.net/downloads/tools/file-management/

Let me know if there is progress.
Hope this helps

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Anderson5
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Sep 24, 2017 at 04:40 AM
Hello, lhadeenkar! Does the method provided by R2D2_WD help you solve the problem? What are the formats of the lost video files?
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Ambucias
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Sep 24, 2017 at 05:29 PM
R2D2_Wd works for Western Digital support.
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