External harddrive
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Daisy_88
R2D2_WD
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R2D2_WD
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R2D2_WD
Oct 27, 2016 at 08:03 AM
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Oct 27, 2016 at 08:03 AM
Hi Daisy,
Could you please check the drive on another PC and with another USB cable and confirm if the problem persists? Furthermore, open the Command Prompt and type the following command:
Chkdsk L: /r
Replace L with your hard drive’s drive letter. Wait for the process to end and try to access your files. I strongly recommend you to update your anti virus software and do complete system check. Let me know if there is any progress.
Hope this helps
Could you please check the drive on another PC and with another USB cable and confirm if the problem persists? Furthermore, open the Command Prompt and type the following command:
Chkdsk L: /r
Replace L with your hard drive’s drive letter. Wait for the process to end and try to access your files. I strongly recommend you to update your anti virus software and do complete system check. Let me know if there is any progress.
Hope this helps
