External harddrive

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Daisy_88
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Thursday October 27, 2016
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- Oct 27, 2016 at 07:16 AM
R2D2_WD
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- Oct 27, 2016 at 08:03 AM
My external hard drive folders are converted into a shortcut. What should I do?

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R2D2_WD
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Oct 27, 2016 at 08:03 AM
Hi Daisy,

Could you please check the drive on another PC and with another USB cable and confirm if the problem persists? Furthermore, open the Command Prompt and type the following command:
Chkdsk L: /r

Replace L with your hard drive’s drive letter. Wait for the process to end and try to access your files. I strongly recommend you to update your anti virus software and do complete system check. Let me know if there is any progress.

Hope this helps

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