External harddrive
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Daisy_88
Posts
1
Registration date
Thursday October 27, 2016
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October 27, 2016
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Oct 27, 2016 at 07:16 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 27, 2016 at 08:03 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 27, 2016 at 08:03 AM
1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 27, 2016 at 08:03 AM
Oct 27, 2016 at 08:03 AM
Hi Daisy,
Could you please check the drive on another PC and with another USB cable and confirm if the problem persists? Furthermore, open the Command Prompt and type the following command:
Chkdsk L: /r
Replace L with your hard drive’s drive letter. Wait for the process to end and try to access your files. I strongly recommend you to update your anti virus software and do complete system check. Let me know if there is any progress.
Hope this helps
Could you please check the drive on another PC and with another USB cable and confirm if the problem persists? Furthermore, open the Command Prompt and type the following command:
Chkdsk L: /r
Replace L with your hard drive’s drive letter. Wait for the process to end and try to access your files. I strongly recommend you to update your anti virus software and do complete system check. Let me know if there is any progress.
Hope this helps
