Suddenly stopped working

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Vicci - Nov 11, 2016 at 08:55 AM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 11, 2016 at 12:43 PM
Hello,
I was using my laptop when my kitten decided it was a good place to sit then it suddenly switched off. I have tried removing the battery etc but still isn't working. Can anyone help me out
Kind regards



1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Nov 11, 2016 at 12:43 PM
Hi there Vicci,

Can you tell me please, were you using the laptop on battery only or it was connected to the electricity through the power cord? By your post I assumе that now the laptop won't even boot on power cord, is that correct?
If so, then I would replace the CMOS battery if I were you. You must do that after you have pulled out the battery and the power cord of the laptop. Open the lid and localize the CMOS battery which lies next to the processor and it looks like a watch battery. If you have another CMOS battery, you can replace it with that. If you don't, leave your current battery aside and wait for some minutes for the electricity to discharge. Then, plug the CMOS battery back in and the power cord. Try to boot your laptop again.

Let me know if that helped. Cheers.
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