Submitted licenced government ID for Gmail

Solved/Closed
Jezyl - Nov 12, 2016 at 06:16 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 14, 2016 at 05:02 AM
Hello,


I've already submitted the photo of my government licenced ID.How to know if my account is already enabled?How long will my birthdate request take to re-activate my account?
I've accidentally provided a wrong date of my birth.I have only 29 days to fixed my account and I really need to get all my important files back.

Thank you
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4 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Nov 14, 2016 at 05:02 AM
Google never asks for government id looks like you have been had by crooks.
1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Nov 12, 2016 at 02:58 PM
it takes a few days for Gmail support staff to act
0
I've already submitted a photo of my government licenced ID but it still goes back to "update" after a day.I only have 27 days please help me.Should I let it and just wait patiently until my account is able to re-activate?Or I should submit a new request again?

Thank you
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Nov 13, 2016 at 05:05 AM
What account are you referring to?
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My google account.
0