Submitted licenced government ID for Gmail [Solved/Closed]

Jezyl - Nov 12, 2016 at 06:16 AM - Latest reply: Ambucias 51075 Posts Monday February 1, 2010Registration dateModeratorStatus April 20, 2018 Last seen
- Nov 14, 2016 at 05:02 AM
Hello,


I've already submitted the photo of my government licenced ID.How to know if my account is already enabled?How long will my birthdate request take to re-activate my account?
I've accidentally provided a wrong date of my birth.I have only 29 days to fixed my account and I really need to get all my important files back.

Thank you
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5 replies

Ambucias 51075 Posts Monday February 1, 2010Registration dateModeratorStatus April 20, 2018 Last seen - Nov 14, 2016 at 05:02 AM
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Google never asks for government id looks like you have been had by crooks.
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xpcman 18830 Posts Wednesday October 8, 2008Registration dateModeratorStatus April 19, 2018 Last seen - Nov 12, 2016 at 02:58 PM
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it takes a few days for Gmail support staff to act
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I've already submitted a photo of my government licenced ID but it still goes back to "update" after a day.I only have 27 days please help me.Should I let it and just wait patiently until my account is able to re-activate?Or I should submit a new request again?

Thank you
Ambucias 51075 Posts Monday February 1, 2010Registration dateModeratorStatus April 20, 2018 Last seen - Nov 13, 2016 at 05:05 AM
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What account are you referring to?
My google account.