Submitted licenced government ID for Gmail

Solved/Closed
Jezyl - Nov 12, 2016 at 06:16 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 14, 2016 at 05:02 AM
Hello,


I've already submitted the photo of my government licenced ID.How to know if my account is already enabled?How long will my birthdate request take to re-activate my account?
I've accidentally provided a wrong date of my birth.I have only 29 days to fixed my account and I really need to get all my important files back.

Thank you
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4 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 14, 2016 at 05:02 AM
Google never asks for government id looks like you have been had by crooks.
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Nov 12, 2016 at 02:58 PM
it takes a few days for Gmail support staff to act
I've already submitted a photo of my government licenced ID but it still goes back to "update" after a day.I only have 27 days please help me.Should I let it and just wait patiently until my account is able to re-activate?Or I should submit a new request again?

Thank you
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 13, 2016 at 05:05 AM
What account are you referring to?
My google account.