Can't access my Yahoo email [Closed]

jessa - Nov 30, 2016 at 11:51 AM - Latest reply: Ambucias 51055 Posts Monday February 1, 2010Registration dateModeratorStatus April 19, 2018 Last seen
- Nov 30, 2016 at 04:26 PM
Hello,
good day..i cannot open my yahoo account because they are asking for my old number which is no longer activated. i can clearly remember my yahoo id and password. thank you!


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Ambucias 51055 Posts Monday February 1, 2010Registration dateModeratorStatus April 19, 2018 Last seen - Nov 30, 2016 at 04:26 PM
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Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry