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My gmail account is disabled and i cant recover it

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roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017 - Jan 28, 2017 at 01:01 PM
roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017 - Jan 30, 2017 at 04:56 AM
Help me, I could not log in to my account.

Whenever I log in, it says :
"This Google Account has been disabled. In most cases, accounts are disabled because of a perceived violation of either the Google Terms of Service or product-specific Terms of Service."

So I went and search google for any solution and I tried using this page:
"https://support.google.com/accounts/contact/disabled2"

I filled in the needed information and used my yahoo mail so I can receive the reply notification. After filling and submitting the form, I received an email in my yahoo and it says:
"Hello Google user,
We understand you've recently been unable to access your Google account, and we appreciate you contacting us.
After review, your account is not eligible to be reinstated due to a violation of our Terms of Service.."

Anybody, please help me, I need to recover ASAP my gmail account because Im using it for my job applications. I have many pending emails to reply to. I really believe I did not do anything to violate the terms and conditions.

2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 28, 2017 at 05:06 PM
Hello,

You were lucky to get a written answer from Google.

You have not respected the terms of use and Google's response to you is quite clear. You have lost your account for good and there is no way around it.

Sorry
-2
roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017
Jan 29, 2017 at 05:07 PM
Hi,

Can you please tell me in what way did I disrespect their terms of use? I have been using this email for my personal and official use.

I also tried using my mobile phone to recover my email, still the message appears as:
"Google does not provide another way to sign into this account at this time."
Please help me get my access back to my gmail account.
0
Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 29, 2017 at 05:18 PM
How are supposed to know what you did wrong ? We are not Gmail.

When Google disables an account it's evident and quite logical that they won't provide you with a way to recover your account, Gmail does not want you to use Gmail anymore and that for life.

Let face it, you lost your account for good, you must now go on with your life without Gmail.

Sorry
-2
roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017
Jan 29, 2017 at 05:25 PM
Any Other help will be appreciated. Thanks in advance!
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017
Jan 29, 2017 at 05:48 PM
There is no other help to offer to you. You have been banned from Gmail and there is no way around it,
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roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017
Jan 29, 2017 at 11:08 PM
I want to know the reason behind. So at least I can avoid doing again what they think I did wrong.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017
Jan 30, 2017 at 04:10 AM
How are we supposed to know what you did wrong?
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roxannejay Posts 5 Registration date Saturday January 28, 2017 Status Member Last seen January 30, 2017
Jan 30, 2017 at 04:56 AM
How indeed? ✌️
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