Yahoo does not know my email address

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Sunday March 5, 2017
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47367
Registration date
Monday February 1, 2010
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Hello,
Good morning kindly assist me please,
when ever i input my email address in the account recovery wizard,the response i get is that yahoo does not know my email address and when i want to creat a new email account with that detail i was told that the details exist ,please kindly assit me how do i recover my account.


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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,110
Hello
To help you, we must know if (yes or no):

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
P.S. We are CCM, we have no business connections with Yahoo.