Yahoo does not know my email address

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chuxlouis Posts 1 Registration date Sunday March 5, 2017 Status Member Last seen March 5, 2017 - Updated by Ambucias on 5/03/17 at 04:53 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 5, 2017 at 04:17 AM
Hello,
Good morning kindly assist me please,
when ever i input my email address in the account recovery wizard,the response i get is that yahoo does not know my email address and when i want to creat a new email account with that detail i was told that the details exist ,please kindly assit me how do i recover my account.


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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Mar 5, 2017 at 04:17 AM
Hello
To help you, we must know if (yes or no):

When you created the account did you register an alternate email address or phone number to which you have access?

or

When you created the account, did you register a secret question which you remember?
P.S. We are CCM, we have no business connections with Yahoo.
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