Touchpad not working

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Gobena negassa - Apr 15, 2017 at 06:11 PM
Lgordon Posts 4 Registration date Sunday April 16, 2017 Status Member Last seen April 18, 2017 - Apr 18, 2017 at 06:06 AM
Hi so I got this laptop about 6 days ago and my touchpad isn't working when I first sign into the laptop it works fine but then when I get to the home screen it doesn't work. I tried pressing shift , alt , num lock and it asked do you want to turn on mouse keys but I can't click yes because the touch pad would not let me . Please help me asap I don't want to pay more money for something I got 6 days ago

2 replies

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240
Apr 16, 2017 at 04:32 AM
Hi

If you got it just six days ago it's under warranty, you can take it back to where you purchased it for exchange or repair free.
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Lgordon Posts 4 Registration date Sunday April 16, 2017 Status Member Last seen April 18, 2017 1
Updated on Apr 18, 2017 at 06:07 AM
You can follow steps below to test your touchpad.

Press the Windows Key and type change mouse settings in the Search field, and hit Enter.
Then you find your touchpad settings. They are usually under the far right tab next to Hardware (the name of the tab varies from manufacturer to manufacturer).
Make sure there is a check in the box next to Enable touchpad.
Adjust any other settings to your liking, then click Apply, then OK.
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