Touchpad not working [Closed]

Gobena negassa - Apr 15, 2017 at 06:11 PM - Latest reply: Lgordon 4 Posts Sunday April 16, 2017Registration date April 18, 2017 Last seen
- Apr 18, 2017 at 06:06 AM
Hi so I got this laptop about 6 days ago and my touchpad isn't working when I first sign into the laptop it works fine but then when I get to the home screen it doesn't work. I tried pressing shift , alt , num lock and it asked do you want to turn on mouse keys but I can't click yes because the touch pad would not let me . Please help me asap I don't want to pay more money for something I got 6 days ago
See more 

2 replies

Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Apr 16, 2017 at 04:32 AM
0
Helpful
Hi

If you got it just six days ago it's under warranty, you can take it back to where you purchased it for exchange or repair free.
Lgordon 4 Posts Sunday April 16, 2017Registration date April 18, 2017 Last seen - Updated by Lgordon on 18/04/17 at 06:07 AM
0
Helpful
You can follow steps below to test your touchpad.

Press the Windows Key and type change mouse settings in the Search field, and hit Enter.
Then you find your touchpad settings. They are usually under the far right tab next to Hardware (the name of the tab varies from manufacturer to manufacturer).
Make sure there is a check in the box next to Enable touchpad.
Adjust any other settings to your liking, then click Apply, then OK.