Touchpad / Trackpad Problem with Gateway 15.6" Ultra Slim No
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computer-help-please
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Dec 13, 2021 at 01:12 AM
HelpiOS Posts 17744 Status Moderator - Dec 13, 2021 at 08:24 AM
HelpiOS Posts 17744 Status Moderator - Dec 13, 2021 at 08:24 AM
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1 response
Hi,
This could also be a software issue. You can start by uninstalling the old touchpad driver and downloading the latest available from the Gateway support site.
I recommend also that you check your touchpad settings. I assume that you've Windows 10 - go to Settings > Devices > Touchpad. Check also the Additional settings and Gesture settings, a misconfiguration can also be responsible to a malfunction with your touchpad.
If you still have the issue, go to Settings > Update & Security > Troubleshoot. Select Hardware and Devices, then the tool will scan your laptop to find if there's any issue with your hardware.
Good luck
This could also be a software issue. You can start by uninstalling the old touchpad driver and downloading the latest available from the Gateway support site.
I recommend also that you check your touchpad settings. I assume that you've Windows 10 - go to Settings > Devices > Touchpad. Check also the Additional settings and Gesture settings, a misconfiguration can also be responsible to a malfunction with your touchpad.
If you still have the issue, go to Settings > Update & Security > Troubleshoot. Select Hardware and Devices, then the tool will scan your laptop to find if there's any issue with your hardware.
Good luck