WD Passport Ultra will not open [Closed]

KerinCampbell 1 Posts Wednesday April 19, 2017Registration date April 19, 2017 Last seen - Apr 19, 2017 at 11:27 AM - Latest reply: Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen
- Apr 19, 2017 at 04:33 PM
I have a my passport Ultra that I can not get to open and I need to retrieve the photos from this hard drive, where do I send it to do this and what is approximate cost..

Only maybe 1/4 full.

Kerin Campbell
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2 replies

xpcman 18839 Posts Wednesday October 8, 2008Registration dateModeratorStatus April 23, 2018 Last seen - Apr 19, 2017 at 01:33 PM
0
Helpful
You can try this service:

https://www.fields-data-recovery.com/our-process.html

They advertise a $199 fee.

Good Luck
Ambucias 51171 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Apr 19, 2017 at 04:33 PM
0
Helpful
I suggest you contact Western Digital for support:

http://support.wdc.com/contact.aspx