Cannot access to Internet though ping's ok. [Solved/Closed]

 T -
Hello all.

- So this morning when i wake up, my laptop suddenly cannot connect to internet anymore.

- Connection to wifi router is fine but i cannot access to internet. I still can use my PC- which use cable- and my 2 phones to access to internet.

- I already try to ping to google, the resolve is below (i guess it's fine)
Pinging [] with 32 bytes of data:
Reply from bytes=32 time=4ms TTL=60
Reply from bytes=32 time=8ms TTL=60
Reply from bytes=32 time=3ms TTL=60
Reply from bytes=32 time=4ms TTL=60

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 8ms, Average = 4ms

- I also use CMD ipconfig/all, result:
IPv4 Address :
Subnet Mask :
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :

- I also already try some solution from internet like:set default ipv4 protocol, flush/renew dns&ip, delete cookies, disable firewall, antivirus; but nothing works.

- Can anyone please suggest how to solve this problem? I have only very basic computer knowledge so please keep any replies pretty simple

Thank you. Best wishes.

1 reply

Hello all,

After like ... 2 days failure in finding solution, I decided to reinstall windows. Now, my laptop's back to normal. Guess this case is [Solved] right now, though I'm still curious about what's happened to my lap. Anyway, thanks for whom concerns about my problem.


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