External Hard Drive not recognized

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mhicaela55 Posts 1 Registration date Monday 19 June 2017 Status Member Last seen 19 June 2017 - Updated on Jun 20, 2017 at 04:52 AM
nathanwirth Posts 324 Registration date Thursday 22 May 2014 Status Member Last seen 27 September 2022 - 28 Jun 2017 à 02:51
I think the issue started when I plug my Ext HD in my tablet. When I plug in it in my PC it can't be viewed in My Computer (File Explore) but it was in the Safely Remove Option (See photo http://static.ccm2.net/ccm.net/pictures/fVhYTxeH2QhnSmyjYB2r2BLq0UdW6kW9Qc1XbzFO0mqDzIz9ELcxNC5buGZBUlYZ-untitled.png
It can also seen in Device Manager and Device and Printer in Control Panel but not in Disk Manager. (See Photos) http://static.ccm2.net/ccm.net/pictures/FZt8dMVxl4uHvZQ2uivlGujCQNK5TAei6dYVxwiNDBJUjjq24OPMqJjwFs9nX895-111.pnghttp://static.ccm2.net/ccm.net/pictures/1qluU0GNXNev3D6FjQGlGhHigl0sOgS1XLuSUI7TZ6a3Cfk7fPb5n8gsqFccH4iV-ll.png
http://static.ccm2.net/ccm.net/pictures/g6NiTXZepjuXiB7hD1c0rQQRe4EP2yefMPeths4FHC9iL03Li7RLzjgYZIvuaIGU-ss.png
I also tried uninstalling it but it didn't work. Any help or suggestions. Thank you.
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2 responses

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
22 Jun 2017 à 13:00
There are two parts to an external hard drive. The first is the USB adapter and the second is the hard drive itself. In your case it appears that the adapter still works but the drive has failed.
nathanwirth Posts 324 Registration date Thursday 22 May 2014 Status Member Last seen 27 September 2022 29
28 Jun 2017 à 02:51
Hello mhicaela55,

You need to run check disk command to identify the issue with the drive. With the help of check disk command, you will find the cause behind the unrecognized drive.