Laptop not booting

Debbie - Jul 9, 2017 at 07:39 AM - Latest reply: Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen
- Jul 10, 2017 at 04:37 AM
Hello,
My Toshiba satellite C55-C-1M8 is not booting up. Need help please.



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Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen - Jul 9, 2017 at 05:05 PM
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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Did what you said. Has opened onto Toshiba screen, but has remained on this screen with dots moving in a circle.
It goes to repairing and diagnosing computer but it won't let me do anything when I choose a troubleshooting option. It all comes back as a fault.
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Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen - Jul 10, 2017 at 04:37 AM
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Hi Debbie

If you have not created a recovery disk, you may need to reset your Toshiba to factory settings, unfortunately, all of your data will be lost.
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