External hardware devices such as pen drives are widely used for easy storage and transfer of files or folders. Sometimes users may not be able to see files or folders stored on pen drives. This be down to several reasons, the most common being that all files and folders are in the hidden mode. If the storage device doesn't have this setting enabled, it could be due to undetected malware. Users may need to remove the autorun files first and then proceed with removing the infected files using a recommended anti-malware.
I can't see the files and folders in my pen drive after scanning with "Advanced Options - clean files" with nod antivirus software. The files are not in hidden mode and I know they are on the pen drive as I can tell from looking in "properties". How can I fix this problem?
If you have not formatted your flash drive, check whether the files are not in hidden mode following these steps:
Click on the link below and download the file "AutorunExterminator"