Windows 7 Install - Cannot Find DVD Driver [Solved/Closed]
DaParson - - Latest reply: b3wii - Jun 29, 2013 at 08:29 AM
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17 replies
Best answer
After reading many threads in many places and trying just about everything I saw (removed HW until almost nothing left, reduced BIOS settings to minimal items, good quality ISO burn, booth from USB, etc.), I was finally able to resolve the problem on my system and it had nothing to do with the DVD drive/drivers at all (I had even removed all IDE components), it was the SATA drivers for the MoBo.
On another PC (obviously), I downloaded the latest Win7 drivers for my motherboard and put them on the USB stick that I was installing Win7 from (although this should probably work even if you install from DVD, just as long as you can get to them when you Browse from the error dialog). Once I got the error, I browsed to the files to install, but they still didn't show up. I unchecked the box for not displaying incompatible drivers and then they showed up. I selected the driver and hit Next and everything went smoothly after that.
What drives me crazy is that the error message gets you looking for DVD drivers when it has nothing to do with that, plus Win7 doesn't even recognize the correct drivers as being compatible with the hardware!
Anyway, after several days wasted at least my system is up and running finally. Hopefully this will help resolve the problem for others as well and save them from wasting as much time. Good luck!
On another PC (obviously), I downloaded the latest Win7 drivers for my motherboard and put them on the USB stick that I was installing Win7 from (although this should probably work even if you install from DVD, just as long as you can get to them when you Browse from the error dialog). Once I got the error, I browsed to the files to install, but they still didn't show up. I unchecked the box for not displaying incompatible drivers and then they showed up. I selected the driver and hit Next and everything went smoothly after that.
What drives me crazy is that the error message gets you looking for DVD drivers when it has nothing to do with that, plus Win7 doesn't even recognize the correct drivers as being compatible with the hardware!
Anyway, after several days wasted at least my system is up and running finally. Hopefully this will help resolve the problem for others as well and save them from wasting as much time. Good luck!
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To fix the problem that dvd drives are not recognized in Windows 7 permanently do the following:
1. Press Windows R, type regedit and press enter.
2. Open the Registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
If you need more assistance on this, contact http://www.247techies.com/ for immediate Microsoft tech support
1. Press Windows R, type regedit and press enter.
2. Open the Registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
If you need more assistance on this, contact http://www.247techies.com/ for immediate Microsoft tech support
I dealt with Microsoft on this and they had no clue. I agreed to help and we spent three days one hour here and there trying all sorts of things like BIOS settings among other various fix it applications through Windows.
What I told them and is true with most of you I bet, keep rebooting the PC and pressing any key. Eventually you will get a proper boot of the install disc. I know because I have done this twice, if you try 5, 6 or more times in a row eventually you will get the disc to run.
A Side note: If you want to reformat like I do you have to get the disc to load on bootup. I did get the disc to run twice while the OS was running but when I got to the install on which partition part I will use they would not let me reformat. The Advanced button simply was not there.
If you reboot your PC over and over I bet you get it to run. This is not ideal but I am sure Microsoft is working on it as they told me so after helping them. It is a temporary workaround if you need. Good Luck.
What I told them and is true with most of you I bet, keep rebooting the PC and pressing any key. Eventually you will get a proper boot of the install disc. I know because I have done this twice, if you try 5, 6 or more times in a row eventually you will get the disc to run.
A Side note: If you want to reformat like I do you have to get the disc to load on bootup. I did get the disc to run twice while the OS was running but when I got to the install on which partition part I will use they would not let me reformat. The Advanced button simply was not there.
If you reboot your PC over and over I bet you get it to run. This is not ideal but I am sure Microsoft is working on it as they told me so after helping them. It is a temporary workaround if you need. Good Luck.
Did the same thing. Rebooted a few times. Still didn't work. So, I switched my laptop off. Removed the power cord from the wall socket and waited 1 minute. Then it found my DVD drive and I'm able to format my laptop. By the way my laptop is 1 week old. Came with Windows 7, everything is fully compatible but still Windows 7 messes with my DVD like all you guys. When Microsoft launches a new OS it always have bugs and then the work on Service Packs which we need to download. Thanks for the comments anyways.
I had the very same problem and the solution is:
1,You have a limited chipset on your motherboard that can not address/remap 4GB of ram properly what you have to do is remove one of the memory sticks and install windows using just 2GB.
2,Or if your chipset/bios supports it enable memory hole remapping in bios setup.
Yes I know its has nothing to do with a DVD drive but trust me this works if it was a faulty cable the disc wouldn't have booted to begin with
I was running 4GB of ram on an AMD 480X Chipset this is one of those limited chipsets
Intel also has chipsets that cause the same problem.
1,You have a limited chipset on your motherboard that can not address/remap 4GB of ram properly what you have to do is remove one of the memory sticks and install windows using just 2GB.
2,Or if your chipset/bios supports it enable memory hole remapping in bios setup.
Yes I know its has nothing to do with a DVD drive but trust me this works if it was a faulty cable the disc wouldn't have booted to begin with
I was running 4GB of ram on an AMD 480X Chipset this is one of those limited chipsets
Intel also has chipsets that cause the same problem.
Azam Jauhari Apr 19, 2010 8:05am BST
I encountered this problem when installing Windows 7 x64 on VMWare, and found some suggestions that the problem might be from a bad disc burn, so I tried to install directly from the ISO image, and true enough, this time it installed successfully
Just as stated above....use alcohol120 and run the win7 setup from the ISO itself. :) IT WORKS!!!!!!
I encountered this problem when installing Windows 7 x64 on VMWare, and found some suggestions that the problem might be from a bad disc burn, so I tried to install directly from the ISO image, and true enough, this time it installed successfully
Just as stated above....use alcohol120 and run the win7 setup from the ISO itself. :) IT WORKS!!!!!!
Thank you so Much! ^_^
It Perfectly work 4 me!!!