Can't download attachments in Yahoo mail

Solved/Closed
flomilo Posts 5 Registration date Tuesday February 20, 2018 Status Member Last seen February 21, 2018 - Updated on Aug 22, 2019 at 05:17 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 21, 2018 at 06:19 AM
Hi,

I can't download attachments in Yahoo mail. I tried using Chrome and Firefox.

I can open them, but cannot download them. In Microsoft Edge, I am asked if I want to download or view the file. And, if I try to download the attachment, which is a pdf (I can view it), I get a zipped .exe file. It s called "archive 18-d14.exe

Please help!
Related:

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Feb 20, 2018 at 05:42 AM
Hi

I suggest that the files you are trying to download are infected by a virus.
1
flomilo Posts 5 Registration date Tuesday February 20, 2018 Status Member Last seen February 21, 2018
Feb 20, 2018 at 06:11 AM
can t download attachments in yahoo mail, I tried using chrome and firefox.
I can open them, but cannot download them.
in microsoft edge, I am asked if I want to download or view file- if I try to download the attachment ,which is a pdf(I can view it), I get an exe file , zipped.
it s called "archive 18-d14.exe
when I try do download any previous attachment , edge asks:
what do you want to do with archive-18-d14.zip?
from: dl-mail.ymail.com
if I try to download the zip, and unzip it I get the exe file. For any attachment of my previous mails.
It looks like some kind of attachment download hijack or substitution !!
what s to be done??
0
flomilo Posts 5 Registration date Tuesday February 20, 2018 Status Member Last seen February 21, 2018
Feb 20, 2018 at 06:35 AM
the problem is not only with that attachment, somehow this virus substitutes it s "exe" malware to any previous attachment in my mail; the problem is not that I want to open this or that, it s that I don t know how to get rid of virus
0