I tune down load problem

Closed

sam - Sep 6, 2010 at 03:44 PM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 7, 2010 at 09:26 AM

Hello,
When downloading new version I am getting the following message.
The older version of Apple Softwear update cannot be removed. Contact your technical support group.
Any help would be appreciated am now tearing my hair out. Thanks.

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1 response

Answer 1 / 1

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 7, 2010 at 09:26 AM

Hi there,

Get Windows Installer CleanUp Utility downloaded ,install on pc then remove all apple software updates and remove from system,after completion install new version of itunes on system.

Thanks

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