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Can't see files or desktop icons...malware? [Solved/Closed]

Ask a question coolrunnings - Last answered on Mar 7, 2017 at 12:14 AM by Jai
Hello,

For some reason I can't see any of my files or desktop icons. I couldn't access task manager for a while so I ran a Malwarebytes scan, removed the 5 threats it found, and can now see task manager but still not any of my files on the C drive or desktop icons.

I'm sure it's some kind of malware as I had a fake "windows warning" (or something like that...) thing pop up a few weeks back that was definitely not legit. How can I fix this?

Thanks!


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Try this way bro..
Right click on ur Desktop > View > Tick on "Show Desktop Icon"

maybe it's work..

Goodluck~
Laugh- Jul 23, 2015 at 02:54 AM
Thanks so much!! My desktop icons are all back!
gowtham- Aug 10, 2015 at 02:13 PM
really...really...really...thanks bro
Madhu- Aug 12, 2015 at 01:12 PM
Thank you so much
IT professional- Aug 27, 2015 at 03:59 AM
Thanks man
Jai- Mar 7, 2017 at 12:14 AM
thank you so much God bless
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Hello Jonathan,

Looking at you log, you system is no longer infected but the desktop was disabled.

First, go to run and type explorer.exe and click ok. It should restore the desktop. If that does not work...

Open your registry editor (run regedit) and search the following key

HKLM\...\policies\Explorer] - "NoActiveDesktop"=1

Change the "1" to 0 and reboot your machine

If the above does not recover the missing icons, you will need to restore the system.

Good luck
Ambucias 39900Posts Monday February 1, 2010Registration date ModeratorStatus March 30, 2017 Last seen - Dec 15, 2011 at 05:21 AM
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\windows\currentversion\policies\ActiveDesktop
sheen- Nov 4, 2012 at 10:04 AM
thnx dude very usefull to me............
aaa- Nov 4, 2012 at 10:46 AM
Thanks for you information, it fixed my problem.
orochy- Jan 27, 2015 at 02:46 PM
thank you!!!!!!!!!
jay- Mar 22, 2015 at 12:32 PM
thank you so much it was helpful
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you need to unhide files first

run this command as a administrator

Attrib %systemdrive%\*.* /s /d -h

then

Navigate to %temp%\smtmp folder,you should find your startmenu and desktop icons
if u dont find smtmp folder just restore the icons using recuva
J-son- Mar 10, 2015 at 10:05 AM
Thank you so much!!

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