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Laptop wireless internet not working [Solved/Closed]

Ask a question Brie - Last answered on Jun 5, 2017 at 08:02 PM by Umer
Hello,

I have a Dell laptop that will not connect to the wireless Internet provided by my in-home router. I can pick up wireless from my iPad and three different iPhones, but not my laptop.

I can access internet on the laptop when plugged into the router's ethernet cord, but not through wireless. It shows me my network when I try to logon, but it is grey in color and unable to select the wireless network.

The router is an AT&T 7550 Router and the Laptop is a Dell Inspirion.

Any suggestions??? Thank you in advanced!

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Hello,

Try this 1

1) First make sure that your wireless connection is not disabled.

Click on Start --> In search box, type ncpa.cpl and press Enter

"Network Connections" window will be opened. If you find your wireless

connection icon in grey color then right-click on it and select "Enable".

2) Check your SSID and the security key.

Note from JamesUlip : if it doesn't work, remove it on device manager, after that install it, click on the top search for driver it worked for me

Good Luck
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Colorado99- Dec 4, 2014 at 09:19 PM
Thanks a million- It worked
bijutoha 7Posts Saturday May 17, 2014Registration date April 14, 2017 Last seen - Dec 4, 2014 at 11:01 PM
Many thanks for this nice question. I'm too uncovered my issue.
rajuuuuuuuuuuu- Mar 9, 2017 at 12:39 AM
its very helpfull ,
Reply
Karla- Apr 25, 2017 at 03:11 PM
Thank you so much!!! It worked!
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Reset router to factory default setting! Spent five hours troubleshooting and this ultimately fixed the problem.

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